Returns & Refunds policy
Returns & Refunds Policy
At Woodwork Projects with Fizz, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, you have the right to cancel within 30 days without providing a reason.
The cancellation deadline is 30 days from the receipt of the goods or when a third party, other than the carrier, takes possession of the delivered product.
To initiate a cancellation, please inform us via email at returns@woodworkprojectswithfizz.com.
Upon receiving the returned goods, we will reimburse you within 30 days. Refunds will be issued using the same payment method as your original order, with no additional fees.
Conditions for Returns:
- Goods must have been purchased within the last 30 days.
- Goods must be returned in their original packaging.
Items Excluded from Return:
- Goods made to your specifications or personalized.
We reserve the right to refuse returns that do not meet the above conditions.
Returning Goods:
You are responsible for the cost and risk associated with returning the goods to us. Please ship your return to:
Centro Galleria, Shop 52 4 Collier Road, MORLEY, WA, 6062
We recommend using a tracked shipping service to ensure updates on the shipment's location. Additionally, please provide us with the tracking number for reference.
We cannot be held liable for goods damaged or lost during return shipment. For a refund, we require proof of delivery.
Damaged Packages:
If you receive your package damaged, please contact us immediately at returns@woodworkprojectswithfizz.com. We will work with you to resolve the issue promptly. Please provide photos of the damaged package and its contents, along with your order number, in your email.
Contact Us:
For any inquiries regarding our Returns and Refunds Policy, please reach out to us via email at returns@woodworkprojectswithfizz.com.
policy
Welcome to W.P.W.F, owned by Woodwork Projects with Fizz. We value your privacy and are committed to protecting it.
- Personal Information We Collect:
- We automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies.
- We also collect information about the web pages or products you view, referral websites, and your interactions with the site.
- Additionally, we may collect personal data provided by you during registration, such as name, surname, address, and payment information.
- Purpose of Data Processing:
- We prioritize the security of customer data and process only minimal user data necessary to maintain the website.
- Automatically collected information is used to identify potential abuse cases and generate statistical insights about website usage.
- Your personal data may be used to fulfill agreements with you, provide requested services, and pursue legitimate business interests.
- Your Rights:
- If you are a European resident, you have various rights related to your personal data, including the right to access, rectify, erase, restrict processing, and data portability.
- You also have the right to object to certain processing activities.
- If you wish to exercise these rights or inquire about your personal data, please contact us using the information provided below.
- Links to Other Websites:
- Our website may contain links to third-party websites not owned or controlled by us.
- We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.
- Information Security:
- We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
- However, no method of transmission over the internet or electronic storage is entirely secure.
- Legal Disclosure:
- We may disclose information collected if required by law or to protect our rights, your safety, or the safety of others.
- This includes compliance with legal processes, fraud investigations, or government requests.
- Contact Us:
- If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at policy@woodworkprojectswithfizz.com.
- By contacting us via email, you acknowledge that your data may be processed in accordance with this Privacy Policy.